• Can my Pet get COVID-19?

    Have a look at the video message published by AVA President Dr Julia Crawford on 21/03/2020 regarding pets and the COVID-19 pandemic. She provides up to date information, guidance and reassurance in challenging times. Current evidence finds that COVID-19 spreads in human populations due to close contact between people. There is no evidence that pets are capable of spreading COVID-19 to humans. Follow up testing of the 17-year-old Pomeranian dog in Hong Kong that was suspected of contracting coronavirus after contact with an infected person, found no measurable antibodies to the virus.

    Can I take my Pet to the Vet?

    Vitality Vetcare remains open as usual until advised otherwise. Have a read of our guidelines to help people and animals stay safe and healthy.

    Please phone us on 6687 0675 for advice so we can make a plan if your pet needs veterinary care and you have been overseas within the last 14 days, you’re in self-quarantine or experiencing symptoms of COVID-19.

    From 23/03/2020, we ask you to observe social distancing recommendations when visiting Vitality Vetcare. We are limiting the number of people and animals to one person and one animal at a time inside our building. Please wait in your car and call us on 6687 0675 when you arrive. We will welcome you into our clinic when we are ready to see your pet or injured wildlife.

    Hand santiser and soap are available for you to use when inside the clinic.

    We request that you call ahead to order repeat medicines, food and other products so we can have them ready for you to collect without the need to wait. Please call us on 6687 0675 before entering the clinic building.

    If you need our services but are unwilling or unable to come into Vitality Vetcare in Bangalow, we are offering online and telephone consultations. Limits and conditions apply to distance consultations to ensure high standards of animal welfare and veterinary supervision are maintained.

    We are doing our best to ensure we can continue to provide holistic veterinary care for your pets and emergency care for wildlife.

    Thank you for your understanding and cooperation. This situation is rapidly evolving, and we will provide updates as available.